Privacy Policy

Effective Date: 03/04/2025
Last Updated: 03/04/2025

Zuzh (“we”, “us”, or “our”) is committed to protecting your privacy and data integrity. This Privacy Policy outlines how we collect, use, disclose, and safeguard information through our website www.zuzh.in, in line with global data protection standards.

 

1. Information We Collect

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We collect the following types of data:

a. Direct Client Submissions

• Name, company, and designation
   

• Email address and contact number
   

• Project brief or enquiry message
   

b. Automated Data Collection

• IP addresses
   

• Browser type and version
   

• Pages visited and time spent
   

• Source of referral
   

This information is collected via cookies, Google Analytics, Meta Pixel, and other performance tools.

 

2. Purpose of Data Collection

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We use the data to:

• Respond to enquiries and initiate project discussions
   

• Provide proposals and commercial documentation
   

• Deliver contracted services and ongoing communication
   

• Improve our website performance and lead tracking
   

 

3. Data Storage & Protection

All user data is stored securely on encrypted servers hosted by GDPR-compliant providers. Access is restricted to key stakeholders under NDA. We do not sell or share your data with unauthorised third parties.

 

4. Third-party Integrations

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We may use third-party tools such as:

• Google Workspace, Analytics & Tag Manager
   

• Facebook/Meta Business Suite
   

• CRM platforms (e.g. HubSpot, Notion, ClickUp)
   

All such platforms have their own privacy policies, which we encourage you to review.

 

5. Data Retention

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Your data will be retained:

• For 12 months after an enquiry if no engagement occurs
   

• For 5 years post-service completion, as part of our internal audit trail
   

 

6. Cookies Policy

We use cookies for performance monitoring and campaign optimisation. By using our site, you consent to the use of cookies. You can disable cookies through your browser settings, though this may impact site functionality.

 

7. Your Rights

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As a user, you reserve the right to:

• Access or update your personal data
   

• Request data deletion or restrict its use
   

• Withdraw consent to marketing communications
   

To make such a request, email hello@zuzh.in with the subject line: Data Request – [Your Name].

 

8. Legal Compliance

We comply with applicable Indian IT laws and global data protection principles (GDPR-ready in spirit, though not legally bound). For cross-border projects, data processing is managed on a need-to-know basis with secured credentials.

 

9. Contact

For privacy-related queries:
📧 hello@zuzh.in
📍 See also: Terms & Conditions